Free shipping on orders over $100
All of our orders undergo a multi-point inspection for functionality and fulfillment accuracy. If you are not satisfied with your order, you may return your order to LiveWire within 30 days for a refund (less restocking fees). Parts that may not be returned include:
Custom work is defined as any work we do for you based on your particular specifications, where work was performed to change a product based on those specifications.
A return authorization must be obtained from LiveWire within 30 days of receipt of your order by submitting a return request through our Product Return/Warranty Request form. A restocking fee of up to 30% may be assessed to all returns when a customer does not request a replacement. Some orders may be non-cancelable and non-returnable and that is communicated via phone or in writing at the time the order is placed.
LiveWire will issue refunds (less restocking and shipping fees) in the form of original payment for items that meet return requirements and are postmarked no later than 30 days from the purchase date. Refunds will be issued within 30 days of receipt of properly returned items. Items damaged or lost in shipment to or from LiveWire will not be refunded.
LiveWire will issue refunds (less restocking and shipping fees) in the form of original payment for items that meet return requirements and are postmarked no later than 30 days from the purchase date. Refunds will be issued within 30 days of receipt of properly returned items. Items damaged or lost in shipment to or from LiveWire will not be refunded.
The RMA which will be issued expires in 30 days. We ask that you kindly package up and return the item(s) within that time frame.
LiveWire does not assume liability for any damage to products that may occur while in transit to receiver. LiveWire and its partners implore packaging best practices to prevent damage. Further, LiveWire Electrical Supply cannot be held liable for delays in delivery that occur from shipper misrouting and delays caused by weather or other natural disasters.
Through our core values of Customer First, Integrity, and Commitment to Premium Vendor Relationships, LiveWire is committed to your success.
Please call 1-888-344-8516 for 24/7 sales assistance.
Normal Business Hours: 7:00am — 5:00pm (Pacific Time)
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